Privacy Policy

Privacy Notice

  1. The personal information we use

Information we collect directly from you

  1. How we use your personal information and the basis on which we use it
  2. Your rights over your personal information
  3. Automated decisions about you
  4. Information Sharing
  5. Information Security and Storage
  6. International Data Transfer
  7. Contact Us
  8. Changes to the Policy

This privacy notice describes how Aspiring Solicitors (‘we’, ‘us’) collects and processes personal information about you, how we use and protect this information, and your rights in relation to this information.

This privacy notice applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.

We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us), described below:

Note that we may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.  We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.

Information we collect directly from you

The categories of information that we collect directly from you are:

  • personal details (e.g. name, date of birth)
  • contact details (e.g. phone number, email address, postal address or mobile number)
  • Race or ethnic origin of the person;
  • Sexual life or sexual orientation of the person;
  • Religious beliefs or beliefs of a similar nature;
  • Physical or mental health or condition of the person; or
  • Genetic or biometric data
  • Social mobility status
  • Education
  • Caring responsibilities
  • information we collect automatically from you, e.g. data collected using cookies and other device identifying technologies (‘Cookies and Tracking Technologies’) Further information about our use of Cookies and Tracking Technologies is available in our Cookies Policy.
  • Other information we use about you

Some of the categories of information that we collect are special categories of personal data (also known as sensitive personal information). In particular, we may process personal information that relates to your health, such as your medical history and reports on medical diagnoses, injuries and treatment where provided.

  1. How we use your personal information and the basis on which we use it

We use your personal information to:

  • provide and personalise our services
  • deal with your enquiries and requests
  • comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies
  • contact you with marketing and offers relating to products and services offered by us and/or our law firm/legal team partners (unless you have opted out of marketing, or we are otherwise prevented by law from doing so)
  • personalise the marketing messages we send you to make them more relevant and interesting

We must have a legal basis to process your personal information.  In all cases this will be  to meet our legitimate interests, for example to understand how you use our services and to enable us to derive knowledge from that enable us to develop new services. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by  your interests or fundamental rights and freedoms.

  1. We may obtain your explicit consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to our direct marketing activities, or when we process sensitive personal information). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice.

Your rights over your personal information

You have certain rights regarding your personal information, subject to local law. These include the following rights to:

  • access your personal information
  • rectify the information we hold about you
  • erase your personal information
  • restrict our use of your personal information
  • object to our use of your personal information
  • receive your personal information in a usable electronic format and transmit it to a third party (right to data portability)
  • lodge a complaint with your local data protection authority.

If you would like to discuss or exercise such rights, please contact us at the details below.

We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate.

We will contact you if we need additional information from you in order to honour your requests.

  1. Information Sharing

We may share your personal information with third parties under the following circumstances:

  • Legal service providers and our business partners as amended from time to time [https://www.aspiringsolicitors.co.uk/about-as/our-supporters/]. We may share your personal information with our service providers and business partners that perform marketing services and other business operations for us. For example, we may partner with other companies to process secure payments, fulfil orders, optimize our services, send newsletters and marketing emails, support email and messaging services and analyse information.
  • Law enforcement agency, court, regulator, government authority or other third party. We may share your personal information with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
  1. Information Security and Storage

We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.

We will keep your personal information for as long as we have a relationship with you, and for a period of 3 years thereafter. We will only retain your personal information after this time if we are required to do so to comply with the law, or if there are outstanding claims or complaints that will reasonably require your personal information to be retained.

  1. International Data Transfer

Your personal information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal information [under European Union law / by the European Commission]. We will put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.

  1. Contact Us

Chris White is the controller responsible for the personal information we collect and process.

If you have questions or concerns regarding the way in which your personal information has been used, please contact info@aspiringsolicitors.co.uk.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of the United Kingdom using their website https://ico.org.uk/.

  1. Changes to the Policy

You may request a copy of this privacy notice from us using the contact details set out above. We may modify or update this privacy notice from time to time.

If we change this privacy notice, we will notify you of the changes. Where changes to this privacy notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing).

Last updated April 2018